Terms of Service

By downloading, installing, or using the PayPrompt mobile app or visiting payprompt.app, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

PayPrompt is operated by [LEGAL_ENTITY_NAME]. For questions, contact support@payprompt.app.

PayPrompt is a mobile application for freelancers and small service businesses. It lets you create invoices, manage customers, track payments, send reminders by email, and initiate WhatsApp messages directly from your device.

• The website (payprompt.app) is informational and marketing only — invoicing happens in the app.
• The service is provided "as is" with reasonable efforts to maintain availability, but we do not guarantee uninterrupted access.
• PayPrompt is a record-keeping tool, not a payment processor. We do not move money.

• You must be 18 years of age or older (or the age of majority in your jurisdiction) to create a binding account.
• You must provide accurate and complete registration information.
• By uploading customer data, you represent that you have authority to enter that data and a lawful basis to contact those customers.

A. Registration Options

• Email and password registration
• Google Sign-In
• Guest mode: limited features using a temporary auto-generated email (guest_<uuid>@payprompt.app)

B. Account Security

• You are responsible for safeguarding your device and credentials.
• Notify us promptly at support@payprompt.app if you suspect unauthorized access.

C. Claiming Guest Accounts

• Guest accounts can be upgraded to permanent free accounts using a real email address and password.
• Auto-generated guest email addresses (guest_<uuid>@payprompt.app) cannot be used as permanent emails.

D. Account Termination

• You may stop using the service at any time.
• We may suspend or terminate your account for violation of these Terms, abuse, or non-payment.
• To request account deletion, email support@payprompt.app.

* Price may vary by region.

• Premium is purchased through the Apple App Store or Google Play via RevenueCat.
• Billing is handled entirely by the app store. Refunds are subject to the relevant store policy.
• Subscriptions auto-renew unless cancelled in your store account settings at least 24 hours before the renewal date.
• We may change pricing with reasonable advance notice. Existing subscribers are governed by app-store rules.
• Free tier limits may be updated with reasonable notice.

You must not use PayPrompt to:

• Conduct illegal activity, fraud, or harassment
• Send unsolicited bulk email ("spam") through the service
• Impersonate another person or create a false business identity
• Attempt to bypass plan limits, security controls, or API rate limits
• Scrape, reverse engineer, or access the API without authorization
• Upload malware or any harmful content
• Violate third-party rights, including the privacy of customers you contact via the service

You retain ownership of all invoices, customer lists, and business data you enter into PayPrompt.

• You grant us a limited, non-exclusive license to host, process, and transmit your content solely to provide the service (e.g. generating PDFs, sending emails you request).
• You are responsible for the accuracy of your invoices and for complying with tax and invoicing laws in your jurisdiction.

• Email sending uses Resend on your behalf. You must have a lawful basis to contact your invoice recipients.
• WhatsApp: PayPrompt generates wa.me links. You send messages from your own WhatsApp account. We do not use or connect to the WhatsApp Business API.
• You are responsible for recipient consent and compliance with applicable messaging laws (CAN-SPAM, GDPR, CASL, etc.).

• The PayPrompt name, logo, app design, and software are owned by [LEGAL_ENTITY_NAME].
• We grant you a limited, non-exclusive, non-transferable license to use the app for its intended personal or business purpose.
• Feedback or suggestions you provide may be used by us without compensation.

PayPrompt relies on Google Sign-In, RevenueCat, Apple App Store, Google Play, and Resend. Use of these services is subject to their own terms. We are not responsible for third-party outages or policy changes.

• The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
• We do not warrant uninterrupted or error-free operation.
• PayPrompt is not a payment processor. We track payments you record; we do not move, hold, or process money.

To the maximum extent permitted by applicable law, [LEGAL_ENTITY_NAME] and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, PayPrompt.

Our total aggregate liability to you for any claim is capped at the greater of: (a) the total amount you paid to us in the 12 months preceding the claim, or (b) USD $50.

Some jurisdictions do not allow certain liability limitations. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless [LEGAL_ENTITY_NAME] and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of PayPrompt, your content, or your violation of these Terms.

These Terms are governed by the laws of [JURISDICTION], without regard to conflict of law principles.

Before initiating any formal proceeding, please contact us at support@payprompt.app so we can attempt to resolve the dispute informally within 30 days.

We may update these Terms at any time. When we do, we will update the “Last updated” date. Continued use of PayPrompt after changes constitutes acceptance. For material changes, we will provide reasonable advance notice via in-app notification or email.

• Entire agreement: These Terms and our Privacy Policy constitute the entire agreement between you and PayPrompt.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
• No waiver: Failure to enforce any right is not a waiver of that right.
• Assignment: You may not assign your rights under these Terms without our written consent. We may assign ours freely.
• Force majeure: We are not liable for failures caused by events beyond our reasonable control.

• General support: support@payprompt.app
• Privacy matters: privacy@payprompt.app
• Website: https://payprompt.app/contact

See our Privacy Policy for details on how we handle your personal data.